Processing And Shipping Information

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing Time: Order verification, tailoring, quality check and packaging. All orders are sent to our manufacturer for review within 24 hours after the order is placed.  Our manufacturer processes and produces the orders, which takes around 7-14 days. When items are completed they are checked thoroughly then packaged for shipping. This process includes 3-D concept art that is made then sent out to our customers via email for approval. This step must be completed before any items are put into production and thus may add to the processing time.

Shipping Time: This refers to the time it takes for items to be shipped from our manufacturer to the destination. Delivery from our manufacturer to most countries usually takes about 5-7 business days, but can take longer due to shipping company delays. Orders are sometimes shipped by different carriers so shipping times may vary. We are not responsible for shipping delays or lost items due to shipping company mistakes or mishandling of the products.  Due to our manufacturer being outside the USA customs or other duties may apply to your order and are paid by the customer. We are not responsible for any countries customs delays, holding or mishandling of the product as we can not control these outside agencies or companies.